Frequently Asked Questions

Q: Where are you located?
A: We are conveniently located in the heart of Lihu'e Town, just down the road from Kukui Grove Shopping Center, adjacent to the new Chiefess Kamakahelei Middle School and neighbor to Puakea Golf Course. Nestled at the base of majestic Mt. Haupu, gentle trade winds brush through our lush, tropical landscaping set on a 5.65-acre campus.

Q: How many apartments are at Regency at Puakea?
A: We offer 82 spacious, private apartments.

Q: What sort of apartments and amenities are available?
A: Our apartments vary in size and location from studios, one bedroom standard or deluxe, and two bedroom standard or deluxe and are available for month-to-month rentals. See our floor plans. Each private apartment includes a kitchenette, plush carpeting, window coverings, emergency response system, fire sprinkler system, smoke alarm, private patio, with some having it's own washer/dryer unit and walk in closet. Living here is like being on vacation!

Q: Do you offer church services and other religious activities at the site?
A: Yes, there is a weekly church service and transportation to various outside churches.

Q: May I bring a pet?
A: Yes. We require proof that the animal has been treated against fleas prior to move in. There is a one-time pet deposit fee of $500.00 and the pet must be kept inside the apartment.

Q: Do you offer transportation?
A: Yes. Transportation to various events is scheduled regularly, and special rides can be made with an appointment.

Q: Do you have hair care for residents?
A: A beauty/barber shop is located at Regency at Puakea.

Q: How many meals a day are included in the basic fee?
A: Our chef offers scrumptious meals three times daily in the dining room. Quality foods and menu selection is important for health and variety.

Q: Who qualifies to become a resident?
A: Individuals 55+ years of age are eligible to become residents here at the Regency Puakea. Each person must be ambulatory and physically able to exit the building in an emergency situation. TB clearance is also required by the State of Hawai'i prior to moving in. To ensure the safety and needs of each resident are met, a health assessment must be completed with our Wellness Director.

Q: How long may a resident stay in this community?
A: Resident needs can eventually move beyond our license to care for them. Should this situation occur, residents may wish to move to Kauai Care Center or a mainland Regency Pacific skilled nursing community to support an easy transition to a facility with different licensed care.

Q: What is assisted living?
A: Assisted Living is the perfect option for people needing some assistance with Activities of Daily Living (ADLs); it would be difficult for them to live alone but they have the desire to remain as independent as possible in other aspects of their lives. Assistance with cooking or eating, bathing, dressing, laundry, housekeeping or assistance with medications are a few of the ADLs with which we offer assistance. To help our residents stay in their home in our Assisted Living Communities as long as possible, we work closely with Hospice and other Nursing agencies. Many residents are appropriate to remain in our Assisted Living Communities their entire life.

Q: What assistance services do you offer?
A: Assistance services are very important to helping make living easy at Regency at Puakea. Please see Assisted Living Services for more information.

Q. How does living at Regency at Puakea compare financially with living at my current home?
A: Complete this comparison worksheet to compare your current living expenses at your home or apartment with living at Regency at Puakea. You may be surprised to find out how affordable retirement living can be! All Services and Amenities as well as the private apartment are incorporated in the base rate for a single occupant. In the case of double occupancy, the second person receives all services and amenities for a small additional fee. Hawaii State tax and any fees for personalized services are not included and rates may be subject to change. Studios are designed for one-person accommodations and the one and two-bedroom units are designed for one to two people accommodations. We also offer a daily rate for Respite care or if you just want to get a way for a while. Our all-inclusive resort style living has a small price to pay for your safety, security, peace of mind and better quality of life.

Q: Do you offer discounts, specials or promotions?
A: Yes! Check out our Internet Specials. Private pay residents also qualify for our Vacations Program, which allows assisted living residents to travel with assistance to another Regency Pacific Assisted Living community for one week at NO charge. See Our Community page for more information.

Q: How do I pay for care?
A: Regency at Puakea accepts private pay and long-term care insurance. Residents and their families also enjoy our Automated Payment Plan, which uses pre-authorized payments to automatically debit their accounts for rent and assisted living services. Our bookkeeper is more than happy to assist you in gaining a basic understanding of managing the financial affairs of your loved one.